Sumbled on this florist looking for another and was so glad I did ! I eas welcomed and treated so niely I had no heaitation in placing an order for a large bouqjet for my Wife's birthday. Wonderful, well done.Grant Donaldson
Excellent effort by the chaps at Alan Brown Flowers - delivered in great condition within an hour of calling. Couldn't ask for more.
Great Customer service and great delivery. Can definitely recommend as the customer was very happy with their order. Customers appreciate your Friendly, reasonable service. Thanks,- Florist Exchange
Absolutely furious would be an understatement. I ordered flowers for my daughter for a special surprise to be delivered this morning, Friday 25th August. 12.10 Still no flowers and my daughter has now left for the weekend. So I rang up to be told that I asked for them to be delivered after 10.00 am and that they were only 30.00 and not 35.00. After an ongoing discussion, the woman was looking at the wrong order. What a great start. She then asked what i wanted them to do,!!!! If it was my business I'd know exactly what to do. I asked her what would she suggest, the reply was issue a refund or deliver them on another day. The same bunch of flowers, I don't think so. I would have been so apologetic, I would have organised for a refund and would have delivered a bequest on another suitable day as an apology. I won't be ordering from them again. They didn't have a clue what they were doing. Furious, upset and extremely disappointed. There are plenty of other florists folks, think twice before you use these. 0 starts wasn't an option unfortunately, one is extremely generous.
Ordered flowers on my way home from working away told them what I wanted and explained I would be arriving at Leeds train station and had a small window till my next train a member of staff arranged to hand deliver to the station the flowers where amazing and just what I asked for I would recommend and will be using again.
Alan Brown Flowers is a UK Florist based in Leeds, Yorkshire and the Humber. Alan Brown Flowers is located at Market Hall, 6A Vicar Ln, Leeds LS2 7HJ, UK.
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