Possibly the worst online store in the UK to order from, customer service is non existent. Wish I could give it zero stars!Was not informed that my evoucher had to be exchanged after HOF went into administration, I'm pretty sure that those on the higher salaries at HOF did not suffer, but it cost me an entire day's wages.Such is the way of things nowadays, the poor suffer whilst those at the top of these large companies continue to reap their large bonuses.Someone has my money, and it isn't me, and that in my books is tantamount to theft. Will never buy from this store again.
Good store and a sale. Nice shopping choices with good brands.
Click and collect excellent service, but only 4 stars as you have to pay for delivery to store. I use other shops that don't charge foe this service.
Staff helpful and positive. Selection of shoes extensive but barely any customers in sight. The threat of store closures may have put customers off.
Visited the store many times. Nothing wrong with their range of products. Always looks well presented inside. Not quite as nice as some of their local competitors in terms of ambience , decor and productsCertainly a place I will continue to visit when in the centre. I think the menswear floor needs more thought re it's layout. Difficult I assume being in the basement. Just a bit tight for room to look properly especially if it's busy in there.
House of Fraser Leeds is a UK Department Store based in Leeds, Yorkshire and the Humber. House of Fraser Leeds is located at 140-142 Briggate, Leeds LS1 6LS, UK.
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