Best service Ive ever had at apple. Screen replaced, back and running in just a couple of hours and they gave me a loaner phone
I have been to this store twice..the 1st time was to purchase my series 4 Apple Watch & the 2nd time was to purchase the new iPad Pro. On both occasions the staff were very friendly & answered any questions I had without making me feel like I was silly for not knowing certain things. Also I really liked how they made general conversation with me as well instead of just trying to get a sale & out the door. I will definitely be visiting again next time Im in Leeds!
Amazing experience yet again from Apple customer support. Left very satisfied with the repair job.
This was my first visit to the Apple store at the Trinity Centre and I didn't know what to expect after reading the reviews, I can honestly say my experience was a good one from start to finish. I had pre-booked a slot and turned up early, they re-scheduled my appointment for an earlier slot and I was then directed to a member of staff Ben who ran a diagnostic test on my device after I explained I had a problem with the battery losing charge. He showed me the results and explained the whole process and gave me a time my device would be ready. I returned early and it was ready for collection, I had my device back within 5 minutes and it works perfectly now. I found the staff to be polite and professional from start to finish and all of this on a busy Saturday!
I needed a screen replacement and was initially told that I could be looking at 2-3 days wait depending on the other work that needed doing for other customers. I knew that I we couldn't be without the Mac for to long because we had various video and photography jobs that needed completing.I took the rMBP into the Trinity store around 6pm on Friday and had a call back from a member of the Apple team at at 12.45pm the next day.Great service and didn't cost a penny.I can fully recommend the team at the Apple store in the Trinity shopping centre they are always very helpful and aiming to please.
Apple Trinity Leeds is a UK Electronics Store based in Leeds, Yorkshire and the Humber. Apple Trinity Leeds is located at Albion Street, 209 Trinity, Leeds LS1 5AR, UK.
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