Non professional and terrible customer service. It is stated they have post office but when you arrive there, there is always a problem and they can't take your parcel because the post office is closed, which is not true. And if it is, they should change it in Google opening hours. The service is poor and they were quite rude.
Absolutely non professional attitude by the staff. Went three times and each time was told that post office is closed while the website timings stated it was open. Then they changed the statement and said there is some system upgrade being done etc etc. Nobody is recommended to use their services at all.
Their attitude was very very very bad. I lost my packaging tap there and they did not give it back to me. Said go out! And they did not remind me the close time, when I was sticking my address, the staff still worked. After 1 minutes later I finished, they said they closed and let me back after half an hour! And not to stay in store to wait! It does not deserve one star! DO NOT CHOOSE IT!
I never thought I'd leave a review about a post office in my life but this is absolutely necessary. This is my second time going to this particular branch. The first time I went the person at the counter was rude but I didn't react. Today I went in to post a package which I was unable to seal at home. I politely requested that they help me seal this package which other post office I have been to happily do. The man I met said they do not have Sellotape and that I could buy one in his shop. I did buy one from his wife who was on the other counter in the SAME shop. The attitude and lack of customer service is abysmal. He also refused to provide me with scissors to cut the tap. As someone that suffers with dexterity problems I worry about being able to carry out some task like writing the address of a package. Luckily enough this time I had gotten help to do it because I am pretty sure they wouldn't have helped me. Rant over don't go there!!!
Terrible customer service!! They're so snappy and angry for no reason. I've never met staff that are ruder than them. They lose parcels!! I would AVOID at all costs, I would recommend you all go Brudenell post office because they are far nicer!!!
Woodsley Road Post Office is a UK Post Office based in Leeds, Yorkshire and the Humber. Woodsley Road Post Office is located at 20 Woodsley Rd, Leeds LS3 1DT, UK.
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