Awful service and staff; pathetic really. I had pre-booked a car online with EU license. Once I get to the office they say they've changed the policy and it is no longer possible to rent car without a UK license but it is possible if you are just visiting the country!!! I went straight to Enterprise next door. In less than 20 min I was driving a car.
Fantastic service, the guy that dropped the car off for me was brilliant, lovely, helpful and friendly. The car I received due to mine broken down was lovely too. When it was ready to be picked up again the guys that came to collect the car were as lovely as the guy that dropped it off.I would definitely recommend this company and would use them again if need be.
Reasonable rates, very helpful staff
The company is excellent and its cars are clean and prices are within reasonable limits
Booked a car on line. I rent frequently with various companies. The website said a voucher had been sent to my email address. It didn't arrive. I printed the screen page as I suspected something was wrong. When I got to the office, I was told that the booking was not on their system even though the assistant could see the message on my screen printout. They didn't have any cars, and I had to get a taxi home and re-book with another company. I have used them before. Booked a Jaguar and was offered a Volvo estate. This is the last straw, I will defnately not use Thrifty again
Thrifty Car and Van Rental Leeds is a UK Car Rental based in Leeds, Yorkshire and the Humber. Thrifty Car and Van Rental Leeds is located at Sheepscar St S, Oatlands, Leeds LS7 1AD, UK.
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